My Blog

The Magic of SOPs: Peace of Mind in Chaos

The Magic of SOPs: Peace of Mind in Chaos

(Reading time: ~4 minutes) I remember a day, not long ago, when our safari operations were stretched thin. The phones were ringing off the hook, clients were anxious about their itineraries, and I felt my chest tighten with the pressure of every detail I was...

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Getting the Absolute Basics Spot On

Getting the Absolute Basics Spot On

(Reading time: 6 minutes) Some truths arrive softly, almost invisible, and yet they change everything. For me, one of those truths is this: getting the absolute basics spot on is often the difference between success and slow unraveling. It sounds boring, unglamorous,...

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