My Blog
Why Overthinking Silently Destroys Execution: A Confession From Someone Who Learned the Hard Way
(Reading time: 5 minutes) I have spent a lifetime working with moving pieces—clients, teams, deadlines, cross-border itineraries, and the occasional crisis that simply refused to respect business hours. Every day demanded clarity. Yet clarity is exactly what I used to...
How I Built a CRM from Office 365: The Unsexy Tech That Saved Our Sales Team
(Reading time: ~6 minutes) There’s a myth in modern offices that innovation must sparkle. That every system worth its salt comes with dashboards, licences, and a monthly subscription fee that makes your finance team wince. I believed that myth once—until I didn’t. Our...
Turning Excel into a Crystal Ball: Forecasting Beyond the Spreadsheet
(Reading Time ≈ 6 minutes) I still remember the Monday morning when the sales team gathered around the large screen, dashboards open, and I felt a knot in my stomach. We had missed our monthly target—and it was the third time in six months. I asked myself: could a...
Why Curiosity is the Most Underrated Sales Skill
Reading time: approx. 5 minutes I remember the first time I sat down with a prospect who seemed disinterested, glancing at their watch, shifting in their chair. I was ready with my perfectly rehearsed pitch—features, benefits, upward trend graphs, you name it. I...
Jean-Luc Picard: The Captain Every CEO Should Study
(Reading time: 8 minutes) In a universe full of captains who “shoot first, ask questions later,” Jean-Luc Picard stands apart. He leads not by intimidation or ego, but by moral clarity, intellectual curiosity, and a deep respect for people. That combination, in my...
From Safari Itineraries to Sales Pipelines: What Wildlife Tours Taught Me About Client Trust
(Reading time: 5 minutes) There’s a quiet lesson the savannah teaches—one that no classroom or CRM dashboard ever could. I learned it not from spreadsheets or strategy meetings, but from the rumble of Land Cruisers and the smell of acacia dust on a Tanzanian morning....
Elegance in Business Documents: Why Presentation Still Matters
(Reading time: 4 minutes) I still remember the first time I sent a client a quotation that looked like it had been thrown together in five minutes. The numbers were correct, but the layout was messy, the fonts inconsistent, and the tables cramped. The response came...
Leading the Journey: Why Sales Managers Should Think Like Tour Guides
(Reading time: approximately 4 minutes) I still remember the first time I guided a group through the winding paths of the Serengeti. Each turn held a surprise, a challenge, or a moment of awe. I realized then that guiding a safari is much like leading a sales...
Why CRM Isn’t Just a Tool, It’s a Culture
(Reading time: 4 minutes) I used to think Salesforce and HubSpot were simply tools – shiny dashboards, pipelines to track, reports to generate. I thought CRM was software you logged into, ticked boxes, and then got on with the “real work.” But the truth is different....








